Refund policy
All sales are final. We do not accept returns or offer refunds for change of mind, incorrect purchases, or buyer's remorse.
Please review your order carefully before completing your purchase. If you have any questions about a product before ordering, please contact us at info@contentcreatorthings.com and we'll be happy to help.
Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery.
If your item:
- arrives damaged,
- is defective,
- is missing parts, or
- you receive the wrong item,
please contact us within 7 days of delivery at info@contentcreatorthings.com.
Include:
- Your order number
- A description of the issue
- Clear photos or videos showing the problem
We will review your claim and, if approved, provide a replacement, repair, or other appropriate resolution at no additional cost.
Non-Returnable Items
Because all sales are final, we do not accept returns for:
- Change of mind
- Ordered the wrong item
- No longer needed
- Found a better price elsewhere
- Opened or used products
- Sale or clearance items
- Gift cards
- Digital products (if applicable)
Exchanges
We do not offer exchanges unless an item is defective or you received an incorrect product.
If an exchange is approved, we will provide instructions for returning the original item before sending the replacement.
Order Cancellations
Orders begin processing shortly after they are placed.
Once an order has been processed or shipped, it cannot be cancelled or modified.
If you need to make a change, please contact us immediately at info@contentcreatorthings.com. While we cannot guarantee changes, we will do our best to assist before your order ships.
European Union Customers
If your order is shipped to a country within the European Union, you may have certain statutory rights under applicable consumer protection laws, including a 14-day cooling-off period where required by law.
These rights apply only where legally required and do not affect your statutory consumer rights.
Refunds
Because all sales are final, refunds are not issued except in the following situations:
- Your item is confirmed to be defective.
- Your item was damaged during shipping.
- You received an incorrect product.
- We are unable to replace the defective or incorrect item.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.
Contact Us
If you have any questions regarding this policy or need assistance with your order, please contact:
Content Creator Things
📧 info@contentcreatorthings.com