Shipping policy
Last Updated: July 20, 2026
Thank you for shopping with Content Creator Things. We are committed to delivering your order quickly, securely, and at an affordable rate.
Shipping Rates
We offer simple, flat-rate shipping on all eligible orders.
🇨🇦 Canada
- Flat Rate Shipping: $5.99 CAD on orders under $75.00 CAD
- FREE Standard Shipping on orders of $75.00 CAD or more (before taxes and after discounts)
🌎 International Shipping
We currently ship to:
- 🇺🇸 United States
- 🇬🇧 United Kingdom
- 🇦🇺 Australia
- 🇳🇿 New Zealand
International shipping rates are calculated automatically at checkout based on your location and the size and weight of your order.
Please note that international customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country's customs authorities.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has shipped, you will receive a shipping confirmation email with tracking information (where available).
Estimated Delivery Times
Delivery times begin once your order has been shipped.
Canada
- Ontario: 2–5 business days
- Other Provinces & Territories: 3–8 business days
United States
- 5–10 business days
United Kingdom
- 6–12 business days
Australia
- 7–15 business days
New Zealand
- 7–15 business days
Delivery times are estimates only and are not guaranteed.
Customs, Duties & Taxes
International orders may be subject to customs inspections, import duties, taxes, VAT, or other fees imposed by the destination country.
These charges are not included in your purchase price or shipping costs and are the responsibility of the customer.
Content Creator Things has no control over these charges and cannot estimate their amount.
Shipping Delays
While we work hard to ensure timely delivery, delays may occur due to circumstances beyond our control, including:
- Shipping carrier delays
- Customs clearance
- Severe weather
- High shipping volumes
- Labour disruptions
- Natural disasters
- Public holidays
Content Creator Things is not responsible for shipping delays caused by third-party carriers or customs authorities.
Order Tracking
When available, a tracking number will be emailed to you once your order has shipped.
Please allow up to 24 hours for tracking information to become active.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.
If you notice an error in your shipping address, please contact us immediately at info@contentcreatorthings.com. We cannot guarantee changes once your order has entered processing.
Lost, Damaged, or Missing Packages
Please inspect your order as soon as it arrives.
If your order:
- arrives damaged,
- is missing items,
- or appears to be lost during transit,
please contact us within 7 days of the delivery date or expected delivery date.
Email: info@contentcreatorthings.com
Please include:
- Your order number
- A description of the issue
- Photos of the damaged package or product (if applicable)
We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
Shipping Restrictions
Certain products may not be available for shipment to every country due to local regulations, carrier restrictions, or product limitations.
If we are unable to ship an item to your location, we will notify you promptly and issue a refund if necessary.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Content Creator Things